⊙ Conduct User Research.
⊙ Conduct Enthographic Research.
⊙ Competitor Landscape.
⊙ Synthesise the data from the research and conclude Insights.
⊙ Create a inicial Stakeholders Map.
⊙ Create the Future State User Journey.
⊙ Generate the initial Service Blue Print.
⊙ Design the strategy for the service and the product.
⊙ Design a scalable service strategy.
⊙ Design the first approach to one of the modules of the digital platform.
⊙ Draft the User Experience for the digital platform.
⊙ Create a functional prototype for communicate with stakeholders.
Sketch, Invision, Adobe Creative Suite, Google Cloud, Miro.